By accessing the Site, and/or providing personal data to Coached, you hereby acknowledge that you have read this Policy and that you consent to the collection, use and disclosure of your personal data by Coached in accordance with this Policy. If you do not consent to the terms of this Policy, please do not access the Site, or provide your personal data to Coached.
Coached does not knowingly collect or solicit personal data from those below the age of 18, or knowingly allow such persons to register an account with Coached (“Account”). If you are under 18, please do not use the Site, or attempt to register an Account or send any personal data about yourself to us.
“Personal data” means data about a person who can be identified (i) from that data, or (ii) from that data and other information to which Coached has or is likely to have access.
We gather various types of personal data of our users and customers, as explained more fully below.
Data that is voluntarily provided. Coached collects personal data that you voluntarily provide to us, whether through the Site, or other platforms or channels (such as through our fitness lab, email, telephone and other forms of communication). At various places on the Site, or in the course of obtaining the services provided by Coached, you may be required to provide certain personal data such as your full name, email address, address, country of residence, telephone number and other personal information, in order to access or use certain features or services of the Site, or to otherwise obtain our services. For example, personal data may be collected when you register an Account, visit our fitness lab, make a purchase, enter a contest, promotion or survey, fill up a form, provide comments, suggestions or feedback, or when you contact our customer service or helpdesk via email, phone or other channels. You can always choose not to provide your personal data, but you may not be able to access or use certain features or services of the Site, or to obtain certain services from us.
Generally, we collect personal data in order to provide our products and services to you, and to personalize and improve our services and your user and customer experience with Coached. Personal data collected by Coached may be used:
We do not rent, trade or sell your personal data. Your personal data will not be disclosed by Coached to any third party, except:
Coached may provide links to other sites ("Linked Sites") that may be of relevance and interest to you. Coached has no control over, and are not responsible for the privacy practices or the content of such Linked Sites, and you hereby waive any claim against us with respect to the Linked Sites.
In order to improve our products and services, we collect data by way of “cookies”. Cookies help us measure the number of visits, average time spent, page views and other statistics relating to your access to the Site. This information allows us to better administer the Site, and provide a more tailored and user-friendly service to our Site visitors. Cookies are small data files that are sent to your browser from our Site and are stored on your computer’s or device’s hard drive. Each time you visit our Site from the same computer or device, the cookie will be retrieved from your computer or device, enabling our Site to recognise your computer or device as having previously visited our Site and thereby increase the functionality of our Site on your computer or device. Our cookies cannot be used to get data from your hard drive, to get your email address or any other data that can be traced to you personally. Most web browsers and devices can be set to notify you when you receive a cookie or to prevent cookies from being sent; if you use these features, you may limit the functionality we can provide you when you visit our Site.
If you wish to access, correct or update your personal data, you may do so at any time by accessing your Account settings through the Site. Alternatively, you may contact us at firstname.lastname@example.org. You are responsible for providing us with correct and updated information.
Please direct any questions or concerns that you may have regarding our handling of your personal data to:
Please provide your name, contact number, email address and all relevant details along with your question or concern, so that we can review and respond to your question or concern in an efficient and effective manner.
This Policy is governed by and shall be construed in accordance with Singapore law including without limitation the provisions of the Evidence Act (Chapter 97), Electronic Transactions Act (Cap. 88) and the PDPA, without giving effect to any principles of conflicts of law. You agree to submit to the non-exclusive jurisdiction of the Singapore courts.
Last updated: 29 July, 2016